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Payment & Delivery

Payment

Credit card Only.

The payment is dealt with Stripe.

Available cards are VISA / Master /AMEX / JCB / Discover / Diners/ Union Pay

List Price

All list prices include consumption tax (10%) and domestic delivery fees.

As for international shipping, a shipping cost will be charged additionally.

Delivery

We will send you an auto-message for confirmation when we receive your order.

Your order will be shipped within 5 business days.

 

Delivery Company:

Japan Post Co., Ltd. and your local company.

 

 

International Shipping:

We will ship via EMS and it will take 3-10 days to reach you.

Normally a custom duty is not charged for small amount or value of personal import.

However, this is not guaranteed. A custom duty might be charged for items according to your country. For more details, please contact your local customs.

Returns and Exchanges

If our product has a defect, we will comply with a refund, returns or exchanges.

Promptly contact us via e-mail within 10 days after its arrival,  

However, we cannot meet your request for some products after use.

Contact

 

Business operator:

HOSTEL Ebi

Karasumanishiki Bld 4F,

683 Motohonenjicho, Nakagyo-ku, Kyoto 604-8144, Japan

Representer: Jiwon Kim

TEL: +81 75-211-5811

e-mail: info@hostel-ebi.com

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京都市指令保保医第8号

平成28年4月6日

簡易宿所営業

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